How to report a repair
You can report a repair to the council by completing our online form or by calling the repairs team on (01788) 533888.
Emergency repairs can be reported outside office hours by calling (01788) 533888. In the event of an emergency, a contractor makes a property safe before the council completes a full repair within 24 hours.
The council defines 'emergency repair' as a repair which represents a potential safety hazard. Repairs reported as an emergency which fail to meet the council's criteria enter the normal repairs procedure.