Waste collections w/c 30 September
We're sorry that we have missed more bin collections than normal this week. This is because of an operational issue that has affected the way we cover our rounds.
This accessibility statement relates to:
We aim to make this website accessible to all users and therefore follow certain standards and government guidelines so that it can be used as effectively and easily as possible by everyone.
If you are experiencing any difficulties using the site please contact us.
This website is managed by Rugby Borough Council and we want as many people as possible to be able to use this website. You can:
We’ve also made the website text as simple as possible to understand.
You can change the text size on the website to make it either larger or smaller via your browser settings. Some browsers will allow you to magnify the whole page.
AbilityNet has advice on making your device easier to use if you have a disability.
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
The website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
We know some parts of this website are not fully accessible:
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.2 success criterion 4.1.2.
We’ve assessed the cost of fixing the issues with these documents. We believe that fixing them all now would be a disproportionate burden within the meaning of the accessibility regulations.
We do not plan to fix:
We aim to make sure that new documents comply with the WCAG 2.2 criteria.
Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We require that any new third-party systems we commission for the website are Web Content Accessibility Guidelines 2.1 AA compliant. However, most third-party applications are partly or wholly out of our control and so may not conform to the same levels of accessibility as the rest of the website. We ask suppliers to fix accessibility issues which arise.
Third party applications include:
If you need information on this website in a different format please contact us.
We’ll consider your request and get back to you as soon as possible.
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed in this statement or think we are not meeting accessibility requirements please use the "Is there anything wrong with this page?" link on the bottom of each page.
To help us find the problem area of the website, send us:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your query or complaint contact the Equality Advisory and Support Service (EASS).
If you need information on this website in a different format:
We’ll consider your request and get back to you in ten working days.
This statement was prepared in October 2023 and last reviewed in September 2024.
This website was last tested in June 2024 against the WCAG 2.1 AA standard.
Pages were tested using automated testing tools.