New rental and service charge costs 2025/26
The new rental and service charges for the 2025/26 financial year apply from Monday 7 April 2025.
We have issued letters detailing the new charges to provide tenants with 28 days' notice before the charges come into effect.
The letter - a legal requirement under the Housing Act 1985 - gives tenants sufficient time to make changes to payments or to provide information to relevant benefit authorities.
If you're unsure what to do, contact us
We have published the following list of frequently asked questions (FAQs) but if you need advice or support, please contact us by:
- email - incomeofficers@rugby.gov.uk
- phone - (01788) 533375
- visit one of our rent drop-in sessions at the Town Hall, which take place every Tuesday and Thursday from 10am to 4pm. No appointment necessary